FAQ
Do you ship to (country)?
Currently, shipping is limited to Canada. my hope is to open up shipping internationally one day!
How long does shipping take?
Shipping typically takes 3-6 business days depending on where in canada the package is being shipped to. Weather delays or shipping during the holiday season may impact shipping times.
What are “seconds” sales?
Seconds are often pieces that are fully safe and functional, but have some aesthetic imperfection to them due to the handmade process. The imperfection can range from minor glaze imperfections, small cracks, or slight bumps on the piece. Each piece I sell as a second is still food safe and functional to use everyday, but are discounted due to the imperfection.
Do you take custom orders?
I take custom orders depending on availability with a minimum order on quantities. Custom orders are limited to clays, glazes, and styles that i have created in the past. If interested in a custom order, please send a message on instagram or email (groundstudiosto@gmail.com).
Are you making anymore of this specific piece?
Maybe! I tend to create pieces based on my current flow, and can’t guarantee any one piece will make it back in stock after it has found its way into someone’s hands!
Do you teach classes?
I do not! I’ll never say never, but currently, I work out of my apartment studio, so space is limited.